TRAINING SERVICES

TRAINING SERVICES

How can we help you?

Training & Development
BKR Care Consultancy has an extensive program of training and development courses and systems. As well as offering mandatory training courses, BKR Care Consultancy offer bespoke training tailored to meet the needs, and current issues within, the services we support. We specialise in training for managers and providers but are equally able to offer courses suitable for the whole staff team.

One of the unique elements of our training is that the facilitators are using the skills taught daily. All of the consultants delivering our training also continue with day to day work in services, predominantly services in distress, and as such not only is the training up to date it is full of practical tips to ensure you and your staff leave with ideas of how to put what they have learnt into practice.

Ranging from mentoring of individuals or groups of staff to individual courses or full training programs BKR Care Consultancy can meet all of your training needs.

Case Studies

BKR Care Consultancy work with a national training organisation supplying consultants to deliver training on a variety of health and social care subjects throughout the year. This has included developing 15 short videos as an introduction to topics key to CQC compliance aimed at giving providers insight into these areas. Training is provided through this organisation to Providers, Area Managers, Operations Directors, Managers, Clinical Leads, nurses and carers and to Care Home services, GP Practices, Private Hospitals, Domicilliary services and supported living services. The training company collate independent scores from each delegate for the sessions delivered and BKR Care Consultancy have consistently been rated above 9/10 over the last year.

An organisation commissioned BKR Care Consultancy to undertake intensive training to one of its care homes after repeated CQC inspections rated the home poorly. BKR Care Consultancy devised a two-day training and mock inspection program that included formal training presentations for all staff and shadowing the inspection team training for the management team including the area manager. A detailed action plan was produced for the service and support provided to ensure it was delivered. CQC inspected the service nine weeks after the training had been completed and the service achieved an overall rating of Good at this inspection.

A service that had experienced significant compliance difficulties over an extended period of time could not attract a manager to the service. There was a Clinical Lead in post who the CQC and other stakeholders had been very critical of both in regard of their knowledge base, clinical skills and their previous managerial experience but the home was keen to appoint the individual to the managers post as an interim measure. BKR Care Consultancy were commissioned to provide clinical mentorship to the manager and to support their development into the managers role. The Clinical Lead was supported to develop their managerial skills, local learning and networking opportunities were identified and mentorship offered both on and off site. Stakeholder confidence grew in the manager and the service was able to appoint them to the permanent managers role.

Independent feedback collated by a third party following CJ training

Just to let you know your average score out of 10 was a very high 9.2 for
session 2 & 9.3 for session 4.  There were quite a few specific comments
about your session (all fab):

•Charlie’s presentation was very well spoken & on point

•Charlie is a fantastic & useful speaker

•Charlie’s session were fantastic

•Charlie Jones outstanding

•Charlie’s style of delivering was spot on

•Charlie Jones was simply superb