TRAINING SERVICES

TRAINING SERVICES

How can we help you?

Training & Development
BKR Care Consultancy has an extensive program of training and development courses and systems. As well as offering mandatory training courses, BKR Care Consultancy offer bespoke training tailored to meet the needs and current issues, within the services we support. Whilst we are able to provide courses for the whole staff team, we specialise in training devised specifically for managers, senior management
teams and providers.

Our consultants have current knowledge and experience of working within services at all levels which informs their expert guidance in the sessions offered. Our training is full of practical tips and up to date knowledge. BKRCC can meet all of your organisation’s
training needs.

BKRCC can provide mentoring to individuals at all levels of your organisation. This can include, but is not limited to, revalidation for clinical leads or clinical Registered Managers’ and provider mentorship.

Case Studies

BKR Care Consultancy work with a national training organisation supplying consultants to deliver training on a variety of health and social care subjects throughout the year. This has included developing 15 short videos as an introduction to topics key to CQC compliance aimed at giving providers insight into these areas. Training is provided through this organisation to Providers, Area Managers, Operations Directors, Managers, Clinical Leads, nurses and carers and to Care Home services, GP Practices, Private Hospitals, Domicilliary services and supported living services. The training company collate independent scores from each delegate for the sessions delivered and BKR Care Consultancy have consistently been rated above 9/10 over the last year.

An organisation commissioned BKR Care Consultancy to undertake intensive training to one of its care homes after repeated CQC inspections rated the home poorly. BKR Care Consultancy devised a two-day training and mock inspection program that included formal training presentations for all staff and shadowing the inspection team training for the management team including the area manager. A detailed action plan was produced for the service and support provided to ensure it was delivered. CQC inspected the service nine weeks after the training had been completed and the service achieved an overall rating of Good at this inspection.

A service with significant compliance difficulties over an extended period of time could not attract a manager to the service. CQC and other stakeholders had been very critical of the Clinical Lead’s knowledge base, clinical skills and previous managerial experience; however, the home was keen to appoint the individual to the manager’s post. BKRCC were commissioned to provide clinical mentorship to the manager and to support their development within the role. The individual was also introduced to local learning and networking opportunities with mentorship offered both on and off site. Stakeholder confidence grew in the Clinical Lead and the service was able to appoint them to the Manager’s role.

Training feedback

Independently collated by a third party

BKRCC were commissioned to deliver a series of training sessions on their behalf to delegates including Providers, Regional teams, Social Workers, GP’s, Practice Managers, CQC officers, other Consultants and service Managers. Some highlights of the feedback include:

• Charlie’s presentation was very well spoken & on point

• Charlie is a fantastic & useful speaker

• Charlie’s session were fantastic

• Charlie Jones outstanding

• Charlie’s style of delivering was spot on

• Charlie Jones was simply superb

Just to let you know your average score (from delegates) out of 10 was a very high 9.2 for session 2 & 9.3 for session 4.  There were quite a few specific comments about your session (all fab)!