Bhavna Keane-Rao
Managing Director
Bhavna brings over 30 years of regulatory experience in the Health and Social Care sector to BKRCC. In addition, her previous position as a senior manager with the CQC has provided her with a deep understanding of the current regulatory environment. BKRCC was founded with the goal of ensuring that all agencies active in the care industry are supported to provide the highest quality care.
Michael Keane
Operations Director
Michael brings over 30 years of experience in process design and management with a strong background in governance, quality assurance and education. He oversees the day to day operations at BKRCC.
Charlie Jones
Chief Operating Officer
With over 20 years nursing experience in a variety of care environments Charlie oversees many of the projects undertaken by BKRCC. As part of this role she manages the day to day operations of the 30 consultants who are involved in our varied projects. In addition, her experience in clinical management, as well as tribunal and hearings, enhance the services provided by BKRCC.
WE ARE EVERYTHING YOU NEED
We work with small and large organisations
BKR Care Consultancy (BKRCC), founded in January 2011, assists providers when working with their commissioning and regulatory authorities.
BKRCC has worked successfully with a wide range of care providers, from individual homeowners to charities, large corporate providers and consultancy services to solicitors working in the care sector. We also provide crisis management services to homes awaiting the appointment of a permanent manager.
We work with external agencies
We have also provided professional services to agencies not directly involved in care provision. For more information, visit our testimonial page.
BKRCC is keen to develop close links to provider representative groups and at present has close links with East Midland Care and West Midland Care Associations.
We bring a wealth of experience to your organisation
At BKRCC we are accustomed to working to short timescales when resolving complex issues and all of our managers have been previously registered with CQC
Our Lead Consultant has over 22 years of experience working with the CQC in the field of regulation, both as an inspector and as a senior manager. As a senior manager, she specialised in working with large corporate health and social care providers in developing standards of quality and safety in care. She is currently an executive board member of Research into Elderly Specialist Care (RESEC) based at Templeton Green College, Oxford.
At BKRCC we recognise the changing challenges faced by providers as a consequence of a dynamic regulatory environment. Our services are specifically designed to enable providers to respond quickly and effectively to those challenges and to reduce the risk of non-compliance.
CRISIS MANAGEMENT
Working with administrators and insolvency teams to help you manage and guide you through a difficult time.
BANKS, ADMINISTRATORS & LEGAL SERVICES
From expert witness services to addressing breaches of contract notes, we will guide you every step of the way.
QUALITY MANAGEMENT
Giving you the tools to manage and develop your business.
SERVICE REVIEW
Giving you an independent and impartial review on the service you provide.
CQC & Local Authorities
Ensuring that you meet requirements set by the CQC and / or Local Authorities.
STAFFING & RECRUITMENT
Working with you to manage & recruit your staff.
TRAINING & DEVELOPMENT
Helping you and your staff to work to the highest standards, whilst meeting any regulation updates.
SERVICE DEVELOPMENT & FUNDING
From getting you started to expanding, we bring a wealth of experience to assist you.
WHAT OUR CLIENTS ARE SAYING
Customer Satisfaction Is Everything.
We pride in the work we do and our passion comes across when helping you achieve your goals and aims with your business. From setting up, to helping you meet regulatory requirements to investments, we treat your business as if it was our own !
“Their extensive experience in the care field, as well as their understanding of the unique position of Care Homes in Administration, has provided reassurance to the commissioning and regulatory authorities, service users, their families, staff and stakeholders. I have no hesitation in recommending BKR.”
Steve Kenny, Associate Director
RSM Restructuring Advisory LLP
“We have found BKR to be very knowledgeable in their field and to be very responsive when the need for consultancy advice is identified. They have the ability to provide practical quality management solutions, whilst working collaboratively with the management and staff of the service”
Ernie Graham, Owner
The Graham Care Group
“We have recently engaged BKR to assist in providing external oversight into some of our services. Bhavna and her team are extremely professional with a detailed approach whilst being responsive to our needs and respectful of our residents and we look forward to continuing to work together in the future.”
Vicky Craddock, Operations Directors
Maria Mallaband Care Group
OUR TRULY AMAZING PARTNERS
We see our CLIENTS as our PARTNERS
We work on building long term lasting partnerships with our clients and we see this as a great foundation for BKR.
We take care and pride in offering independent and bespoke advice and treat your business as if it was our own !
